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Sadhana Sahakari Bank Ltd. Nagpur

Complaint Redressal
Complaint Redressal Mechanism

Level 1 – Raise Complaint

Submit your complaint through branch, website or email.

Complaint is assigned to concerned officer for resolution within defined TAT.

Raise Complaint

Level 2 – Escalation Officer

If your complaint is not resolved within stipulated time, it is escalated to higher authority.

Nodal Officer

Complaint reviewed at bank level.

Principal Nodal Officer

Final internal escalation within the bank.

RBI Complaint Management System

Not satisfied with bank resolution?

You may lodge your complaint with RBI through CMS portal.

Go to RBI CMS