Protect your bank account, UPI transactions, debit card, mobile banking and personal information. Learn how to identify common frauds and keep your money safe.
Never share OTP, UPI PIN, ATM PIN, CVV, passwords or confidential banking information with anyone.
Sadhana Sahakari Bank Ltd. will never ask you to disclose your confidential credentials.
Simple precautions can help protect your account and digital transactions.
Never share your UPI PIN. Remember that entering your UPI PIN generally authorizes a payment.
Never disclose OTP, ATM PIN, UPI PIN, CVV, password or card details to anyone.
Do not click unknown links received through SMS, WhatsApp, email or social media.
Do not scan unknown QR codes or enter your UPI PIN to receive money or cashback.
Do not trust unexpected KYC-update links. Contact the bank through official channels.
Fraudsters may pretend to be bank staff, police, telecom or government officials.
Protect your card and PIN. Never allow strangers to handle your card or observe your PIN.
Use official applications and avoid installing unknown APK files received from others.
Fraudsters use different stories to convince customers to disclose information or transfer money.
Messages may claim that your account, KYC, card or service will be blocked. Do not click the link. Verify through official channels.
A caller may claim to be a bank employee and ask for OTP, PIN, CVV or remote access. Do not provide such information.
Fraudsters may ask you to scan a QR code or approve a collect request to receive money. Verify every payment request before approving it.
Fake KYC messages may threaten account closure. Do not click unknown links or provide documents through unverified channels.
Do not trust investment offers, prize messages, loan offers or links received from unknown social-media accounts.
Be careful with unrealistic returns, instant loan offers and requests for advance payment or confidential banking details.
OTP is confidential. UPI PIN is confidential. ATM PIN is confidential. CVV is confidential.
If someone asks you to share these details, stop the conversation and contact the bank through an official channel.
Act quickly. If you notice an unauthorized or suspicious transaction, contact the bank immediately and preserve the transaction information and other relevant evidence.
Contact the bank immediately through an official channel.
Secure the affected card, account or digital banking channel.
Preserve transaction IDs, SMS, screenshots, phone numbers and other relevant information.
Report financial cyber fraud through the official Government cybercrime reporting mechanism.
Check whether you can identify a common fraud situation.
Learn basic practices for protecting your digital banking.
Refer to official information from RBI and other relevant authorities.
Protect personal and financial information and share it only through appropriate official channels.
Contact the bank through official customer-care or branch channels if you are unsure about a transaction.